Consultation is the foundation of all hairdressing services. Without the knowledge of analyse and deal with hair, skin and scalp conditions you will not be able to give your client the best service. In salons, consultation is sometimes overlooked or rushed, but it should not be, because spending time with the client and carrying out a thorough consultation will instill confidence and maintain their trust. At Level 3 you will be expected to support your colleagues with any analysis problems reported during consultation. Your role will be supervisory and you will have to consider referrals to a GP, pharmacist or trichologist. Provide consultation support to colleagues When you work in a salon you are part of a team. You will all work together to make sure you provide the best possible service for your clients. Your role at Level 3 is to provide assistance with and clarification of analysis problems reported by colleagues, without undermining them, while also maintaining clients’ tru